Your Opinion Counts

Customer Feedback

Our customers are the lifeblood of our business and we welcome your views and opinions on your visit to the Tearoom. We love to hear when we are getting things right, but we know we are not perfect and so we'd also like to know when things haven't gone so well.

You can help us by completing our short survey below; letting us know where we did well or not quite so well and any ideas for improvements or new things you'd like to see. Please include your email address if you'd like a response or to receive a free hot drink voucher code*.

Tell Us What You Think


Please don't forget to leave your email address if you'd like a response.

Why Your Opinion Is Important

Your survey responses will be used to give feedback to the team.

We are always looking for ways to improve our offering, so if you have any ideas or suggestions for new menu items or ways we can further improve the Tearoom, please let us know.

If we have not met your expectations in some way, it is also important to us to understand why that might be.

All responses are evaluated and used as part of our continuous improvement plan.

Thank you for your time.